Privacy Policy
Last updated: January 9, 2026
What This Policy Covers
This Privacy Policy describes how Eli ("we", "us", or "our"), operated by EVERYDAY LIFE IMPACT, collects, uses, and protects your personal information when you visit our website eliapp.io (the "Website").
Scope of This Policy
This policy applies to:
- Website visitors browsing eliapp.io (analytics, cookies)
- Individuals submitting contact forms or demo requests
- Users signing up for our 15-day free trial (account creation only)
Product Users & Customers
If you are an existing customer or platform user, your data is governed by our comprehensive Privacy & Security Documentation, including our Data Processing Agreement (DPA).
Visit docs.eliapp.io for complete product privacy information
Information We Collect
Browsing Information
When you visit our Website, we automatically collect: • IP address and approximate location (city/country) • Browser type and version • Device information • Pages visited and navigation patterns • Referral source • Time and date of access
Information You Provide
When you interact with our Website, you may provide: • Professional contact information (name, email, phone number) • Company name and size • Job title and role • Information provided in demo requests or contact forms • Trial account information
Cookies and Tracking Technologies
We use the following tracking technologies: • Google Analytics - Website analytics and performance • PostHog - Product analytics and user behavior • Facebook Pixel - Marketing and advertising • LinkedIn Insight Tag - B2B marketing and retargeting • Essential cookies - Website functionality and security You can manage cookie preferences through your browser settings.
How We Use Your Information
We use your information to: • Respond to your inquiries and demo requests • Provide and manage free trial access • Improve our Website and user experience • Analyze Website traffic and usage patterns • Send marketing communications (with your consent) • Comply with legal obligations • Prevent fraud and ensure security
Legal Basis for Processing
- Your consent when you submit forms or accept cookies
- Our legitimate interests in operating and improving our Website
- Performance of a contract when you sign up for a trial
- Compliance with legal obligations
How We Share Your Information
We may share your information with: • Pipedrive - CRM and sales pipeline management • Google Analytics & PostHog - Analytics providers • Marketing platforms (Facebook, LinkedIn) - Advertising • Vercel - Website hosting infrastructure • Service providers assisting with our operations We do not sell your personal information to third parties.
Data Retention
We retain your information: • Browsing data: 26 months (analytics) • Contact form submissions: Until you request deletion or 3 years of inactivity • Trial accounts: See our Privacy Center for product data retention • Marketing data: Until you unsubscribe or request deletion
Your Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing of your information
- Receive your data in a portable format
- Object to processing based on legitimate interests
- Withdraw consent at any time
- Lodge a complaint with your data protection authority (CNIL in France)
To exercise your rights, contact us at: privacy@eliapp.io
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
International Transfers
Your information may be transferred to and processed in countries outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
Children's Privacy
Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Website.
Product Privacy & Security
For comprehensive information about how we handle customer data within the Eli platform, including:
- Data Processing Agreement (DPA)
- Security operations and infrastructure
- Compliance frameworks and certifications
- Sub-processor registry
Please visit our Privacy & Security Documentation at docs.eliapp.io
Contact Us
For questions about this Privacy Policy or our privacy practices: Email: privacy@eliapp.io Mail: Data Protection Officer, EVERYDAY LIFE IMPACT, 1 rue A. Fleming, Unité 1, 17000 La Rochelle, France